![]() SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Instead of worrying about taking every last note down and fearing that I've missed something, I can revisit my calls anytime, making me the sharpest I can be on my future calls."įor more information on Chorus receiving the highest satisfaction score in Conversation Intelligence, visit Chorus.ai.Ībout SoftwareReviews Data Quadrant Awards and Software Reports "Chorus is an extension of me in the sales process-it's my memory and my notetaker.There's such a high level of customization that can be made that I think it can help any type of organization." "I feel the overall capabilities and features that Chorus offers is what differentiates it."We evaluated Chorus and Gong and found the feature set, implementation process, training and support model much better with Chorus."."The way Chorus integrates with the CRM is far more in-depth and intuitive than any other call recording solution I've seen.".Reviews of Chorus from verified users include: ![]() "Chorus is a clear leader in this space, both in the context of product innovation and the positive feedback from end-users we receive on our SoftwareReviews service." ![]() Even more crucial is distilling actionable insights and coaching opportunities from these conversations - understanding which conversations lead to conversions or high customer affinity, and which do not," said Ben Dickie, Research Director of Info-Tech Research Group. "In today's fast-paced sales environments, it's critical that commercial leaders have clear visibility into the discussions that are taking place with prospects and customers. 1 in:Ĭhorus received an Emotional Footprint score of +92, achieving high scores around importance to professional success, strength of emotional connection, and continuous product improvement and innovation. This is based on vendor capabilities, product features, likeliness to recommend, and the overall emotional footprint the vendor has with clients. SoftwareReviews named Chorus the leader and a gold medalist, awarding it the highest aggregated satisfaction score among Conversation Intelligence vendors. Combined with ZoomInfo's industry-leading intelligence, Chorus delivers even greater value to customers by offering the most advanced and comprehensive go-to-market solution on the market," said Jim Benton, Senior Vice President of Emerging Products at ZoomInfo. "Chorus' best-in-class platform leverages artificial intelligence to capture and analyze the voice of the customer at scale giving revenue leaders the ability to understand the relationships and key moments that impact deal outcomes. This is based on vendor capabilities, product features, likeliness to recommend, and the overall emotional footprint the vendor has with clients. SoftwareReviews named Chorus the leader and a gold medalist, awarding it the highest aggregated satisfaction score among Conversation Intelligence vendors.
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